for inclusion of citizens in the digitization of the city of the future

The rise of the smart city comes with a seemingly endless array of possibilities but is at the same time accompanied by uncertainties, dilemmas, and concerns. The question whether smart cities are good or bad, but how digitalization can be developed and implemented responsibly. With this project, we aim to contribute to this discussion in collaboration with NEMO Science Museum by experimenting with a platform for inclusive deliberation and co-creation to enhance the responsiveness of policy-makers and innovators in the digitalization of the city of the future. It is clear all the different parties in a city should be involved and represented in this process, but there are still many questions on how to engage (all of) them effectively. Especially citizens often are absent in this debate.

Therefore, there is a need for new methods to discuss the impacts of emerging technologies in a contextualized way, engaging citizens and a variety of publics and perspectives. We adopt a three- phased, emerging design approach to develop and test different engagement and dialogue strategies. IScience museums, such as NEMO, could be ideal hosts for such processes, for they are trusted places by the public and are capable of designing narratives on the intersection of science and society.

As a result, we articulate the visions of citizens on the responsible introduction of digitalization in the city of the future. In terms of process, we collect insights into the methods and techniques that facilitate these kinds of collective inquiries. In terms of organization, we collect insights in the roles of science museums and science centers in innovation ecosystems.

Project duration January 2018-January 2019

Partners Athena Institute VU Amsterdam, TU Delft, NEMO Science Museum

Project leader Dr. Frank Kupper, VU Amsterdam Athena Institute, f.kupper[@]

Contact person(s)
Maartje Meesterberends, AMS Institute, maartje.meesterberends[@]
Giovanni Stijnen, NEMO, stijnen[@]